All office procedures are to be paid in full at the time of service. If you require a procedure, an estimate will be provided. 80% of the procedure estimate is due prior to the service being performed with balance being due in full upon receipt of your first statement.
All co-payments are collected at the time of service. If you require a procedure, for your convenience, we will contact your insurance company for benefits specific to your plan and an estimate will be provided to you. Any co-insurance, deductible, or non-covered services are due prior to the service being performed with the balance being due in full upon receipt of your first statement.
If your plan requires a referral from your primary care physician it is your responsibility to obtain it prior to your appointment and to have it with you at the time of the appointment. If you do not have your referral, you may be required to reschedule.
Patients shall be financially responsible for medical services related to worker’s comp. It is the responsibility of the patient to notify Northern Rockies Orthopaedics of: date of injury, claim #, insurance company address, phone #, and contact person.
Northern Rockies Orthopaedics will bill the insurance carrier for both parents. However, the parent that signs for services will be responsible for all outstanding charges and balances unless you have a court order otherwise.
For your convenience, we provide the following payment options:
- Pre-qualification with a medical financing program
- Mastercard, Visa, American Express, or Discover
- Cash or check
Our office will submit primary and secondary insurance claims for you if you have given us current information prior to the service being provided. Our office does not file automobile or any other third-party insurance.
Policy coverage varies from one insurance plan to another. Our fees are accepted by most plans, but occasionally a patient is notified that the amount for our service exceeds “UCR”. Our contractual agreement is with you, our patient, not your insurance company. Should there be any dispute related to the service provided or the charge for that service, the settlement of that dispute is between you and your insurance carrier. It is your responsibility to remit payment for services not covered and/or to ensure that your insurance company remits payment to us.
Your medical insurance may not cover conditions that existed before you enrolled in the plan. Even though your plan may not cover certain conditions, treatment may still be necessary.
Northern Rockies Orthopaedics appreciates your selection of our facility to meet your healthcare needs. We are dedicated to providing you, the patient, with the highest standards of care.
Our administrative, technical, and clinical staff work as a team. Our team of dedicated employees takes great pride in their ability to serve our patients. Please let us know if you have any questions that we may assist you with.
Our staff is available to answer questions Monday through Friday, 8:30 a.m. to 5:00 p.m.